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OUR
GUEST
POLICIES

MAVEN HAIR STUDIO
Here at Maven Hair Studio, our top priority is 100% happy guests and ensuring you are satisfied with your service results. Our hair salon has established policies to ensure all our guests receive exceptional service.
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GIFT CERTIFICATESCall our hair salon at 608-841-1771 to purchase a gift certificate over the phone for one of our clients or stop in at our Middleton, WI, location anytime.
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CANCELLATION POLICYWe respectfully request a 48-hour cancellation before scheduled services. We do have a cancellation list. When appointments are canceled at the last minute, we miss the opportunity to fill that reserved time, and guests on the waiting list also miss the chance. We have a 48-hour prior reminder via email for each appointment made. Your first last-minute cancellation is on your stylist and forgiven. We do understand that things happen and life gets busy. For your second last-minute cancellation, we will add a 50% service charge to your following appointment.
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LATE ARRIVALSWe respect your time as best as possible and strive to stay on time. We ask that you respect ours as well. If a guest is 10 minutes late or more, we may need to reschedule your appointment to another date.
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